White Glove Insurance, a boutique personal lines agency known for its Ritz-Carlton-level service and technological innovation, has earned two prestigious certifications: Great Place to Work Certification with a perfect 100% employee approval rating and an A+ accreditation from the Better Business Bureau (BBB). These dual honors underscore the company's dedication to fostering an exceptional workplace culture while delivering unparalleled customer service.
The Great Place to Work certification, based on employee feedback, reflects a workplace where trust, pride, and camaraderie are paramount. White Glove Insurance achieved a flawless 100% approval rating, indicating that every team member endorses the company's mission and culture. This achievement is particularly notable for a firm founded as recently as December 2025, demonstrating rapid success in building a positive organizational environment.
Ty Crockett, Founder and CEO, attributes this success to the company's strategic focus on employee experience. “Our team is the foundation of everything we do,” he said. “The Great Place to Work certification validates our commitment to creating an environment where talented professionals can thrive, grow, and deliver exceptional service to our clients. A 100% approval rating means every member of our team believes in our mission and culture—and that's reflected directly in the caliber of service our clients experience.”
Simultaneously, the BBB A+ accreditation, the highest rating offered by the organization, signals White Glove Insurance's adherence to ethical business practices, transparency, and customer satisfaction. The BBB's rigorous evaluation includes assessing complaint resolution, honesty in advertising, and overall trustworthiness. This top-tier rating affirms that the company not only meets but exceeds industry standards for integrity and service.
“The BBB A+ rating is not just a badge—it's a promise to our clients,” Crockett added. “It demonstrates that we operate with integrity, resolve issues promptly, and hold ourselves accountable to the highest standards. Combined with our Great Place to Work certification, these credentials affirm that we've built a sustainable business where employees and customers alike are genuinely valued.”
The certifications come at a time when White Glove Insurance is expanding its footprint, serving clients in Ohio, Florida, Virginia, Washington D.C., Maryland, and North Carolina. The agency's unique salaried producer model eliminates conflicts of interest, ensuring advisors focus solely on client needs. This approach, coupled with proprietary technology and a 24/7 Client Relations team, aims to deliver a retention rate significantly above industry norms. Personalized touches, such as handwritten notes and quarterly check-ins, further distinguish the agency's service.
Industry analysts view these certifications as a competitive advantage, enhancing the agency's reputation in a crowded market. For consumers, the BBB A+ accreditation provides assurance of reliability, while the Great Place to Work certification signals that employees are motivated and satisfied, which often translates to better customer experiences. As White Glove Insurance continues to grow, these accolades may serve as a benchmark for other agencies striving to balance employee satisfaction with customer excellence.
The company's rapid rise since its inception underscores a growing trend in the insurance sector: prioritizing workplace culture as a driver of business success. By achieving perfect employee approval and top-tier BBB accreditation, White Glove Insurance has set a high bar for both employee and customer satisfaction, potentially reshaping expectations in the industry.
