WareMatch and ShipPlug Partnership Brings Automated Carrier Refund Recovery to 3PLs

WareMatch partners with ShipPlug to offer free automated FedEx and UPS refund recovery to its network, enabling 3PLs to recover lost savings and differentiate themselves.

AI Industry News Staff
Technology
WareMatch and ShipPlug Partnership Brings Automated Carrier Refund Recovery to 3PLs

WareMatch, a 3PL warehousing marketplace, has entered into an exclusivity partnership with ShipPlug, a shipping intelligence company that automates FedEx and UPS refund recovery. The integration is live on warematch.com, with a dedicated landing page in development.

ShipPlug's software monitors carrier invoices, flags late deliveries, and automatically files refund claims against service guarantees. Businesses connect their FedEx or UPS account numbers, and ShipPlug handles the rest, charging no upfront fee and taking a percentage of recovered savings. Through this agreement, WareMatch licenses ShipPlug's technology and makes it available free to its network of 3PLs and shippers, giving ShipPlug its first structured entry into the 3PL market at scale.

Carrier refunds for late deliveries are a widely missed revenue recovery opportunity. Most shippers lack the bandwidth to audit invoices consistently, leaving savings uncollected. For 3PLs, this partnership provides a tangible differentiator: the ability to tell prospective clients they will automatically recover money on late deliveries from day one.

Ryan Kalisky, CEO and co-founder of WareMatch, stated: "This partnership allows us to bring an additional layer of operational value to our users while helping ShipPlug expand deeper into the 3PL market. Many companies do not have the time or internal processes to consistently monitor refund claims, causing savings opportunities to go unchecked. ShipPlug's product is non-invasive and user-friendly."

Nick DiNatale, CEO and co-founder of ShipPlug, added: "We've seen 3PL clients recover thousands in carrier refunds they didn't even know they were owed. Pairing that with lower rates from day one is a story 3PLs can bring to every prospect conversation. The integration is passive; ShipPlug runs in the background, flagging late deliveries and automatically filing claims."

This partnership is relevant to businesses that ship with FedEx or UPS and do not currently audit invoices, 3PLs wanting an added value proposition, and those seeking warehouse storage with built-in cost recovery tools. WareMatch serves shippers looking for 3PL providers across the US, enabling them to compare fulfillment options and now access carrier refund automation.

WareMatch, founded in 2025 and headquartered in Montreal, Quebec, is a centralized 3PL marketplace. Learn more at warematch.com. ShipPlug combines proprietary software with over 50 years of supply chain experience to help businesses reduce shipping costs; learn more at shipplug.com.

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