In the latest episode of The Building Texas Show, titled Why 80% of Companies Don't Trust AI (And They're Right), host Justin McKenzie and RocketDocs CEO Perry Robinson explore a critical governance issue: approximately 80% of boards are pushing their companies to adopt artificial intelligence, yet only about 20% of those companies trust the tools enough to deploy them. The conversation, recorded in San Antonio and published June 6, 2026, delves into why this gap is widening and what regulated industries are doing to address it.
Robinson explains that the disconnect stems from several factors, including the rise of 'shadow AI,' where employees use free versions of ChatGPT, Claude, or Gemini to paste proprietary data, exposing companies to data leakage and compliance risks. He notes that contractual language alone cannot protect intellectual property once sensitive data enters public models. As Robinson states, "if you're not paying for the product, you are the product," warning that free tiers often train vendor models on enterprise data.
The episode also covers the implications of recent policy shifts, such as Atlassian's decision to train on customer Jira and Confluence data, which signals a broader trend among SaaS vendors. Robinson emphasizes the importance of architecture over policy, stating, "Policy is a promise, architecture is a guarantee." This philosophy underpins RocketDocs' Luma platform, a secure generative AI layer that runs entirely on a customer's own knowledge base within their VPC, audited against ISO 27001 and SOC 2 Type 2 standards. Luma deliberately avoids crawling the open internet to ensure answers remain grounded in approved content.
Other key topics include the EU AI Act, which introduces revenue-based fines for non-compliance, and Salesforce's headless data moves reflecting mounting pressure to feed AI pipelines. Robinson also highlights a new secure file transfer capability built for defense, law enforcement, and product launch scenarios. He notes that buyers increasingly include AI governance committees, chief compliance officers, and general counsel negotiating AI addenda.
The episode is available on popular podcast platforms and YouTube, sponsored by Chisos Boots. For more insights, listeners can access the full discussion on The Building Texas Show.
