Healthcare organizations have long struggled with fragmented patient financial journeys, where intake, scheduling, billing, and payment systems operate in silos, creating friction for patients and administrative burdens for providers. A new partnership between RevSpring, a leader in healthcare engagement and payment solutions, and Bridge, maker of the BridgeInteract Patient Engagement Platform, aims to eliminate those gaps by combining their respective strengths into a connected experience. The collaboration, announced today, integrates RevSpring's patient financial communications and payment suite with Bridge's deeply EHR-integrated intake, forms, and scheduling platform, offering a seamless path from pre-service financial readiness through final payment.
The significance of this partnership lies in its potential to address a persistent pain point in healthcare revenue cycle management: the disconnect between clinical and financial interactions. Patients often face confusing, disjointed processes when scheduling appointments, completing paperwork, and paying bills. By pairing Bridge's clinically integrated intake and forms with RevSpring's end-to-end financial communications and payment processing, the two companies provide the depth of a single-vendor, all-in-one platform while maintaining specialized expertise in each domain. This approach allows healthcare organizations to avoid the time-consuming process of vetting and integrating separate point solutions, instead gaining immediate access to a comprehensive toolset that spans the entire patient journey.
For Bridge customers, the partnership opens a straightforward path to RevSpring's patient financial engagement tools, including pre-service financial readiness, digital-first billing communications, a patient payment portal, text-based payment options, and payment processing and reconciliation. These capabilities are designed to improve patient satisfaction and financial performance by making interactions more personalized, trustworthy, and actionable. Nicole Rogas, President of RevSpring, emphasized the value of the collaboration: "Together, Bridge and RevSpring give healthcare organizations a more complete view of the patient, from the moment they first engage with their provider through the moment they pay their bill. This partnership lets us bring our patient financial engagement and payment solutions to a network of partners who already understand what it takes to deliver a better healthcare experience."
John Deutsch, Chief Executive Officer of Bridge, highlighted the natural fit between the two platforms: "Bridge's deep, native integration with the EHR is what makes our intake and forms experience so powerful for patients and providers alike. Partnering with a Best in KLAS® leader like RevSpring lets us extend that same accuracy and ease all the way through billing and payment, without asking our team to become payment experts overnight." The partnership also benefits Bridge's partner ecosystem, providing a simple way to bring more value to the providers they support.
Under the agreement, organizations in the Bridge ecosystem can engage RevSpring directly for sales, contracting, implementation, and ongoing support while benefiting from the deep integration between the two platforms. The partnership is available now, and interested organizations can contact Bridge or RevSpring directly. For more information about RevSpring, visit revspring.com, and to learn more about Bridge, visit bridgeinteract.io. This collaboration represents a strategic move to streamline healthcare financial experiences, potentially setting a new standard for integrated patient engagement and payment solutions.
