Intershop Communications AG reported a positive operating result for the first nine months of 2026, a significant turnaround from the previous year's loss, as aggressive cost-cutting measures offset a decline in overall revenues. The Jena-based provider of agentic B2B commerce solutions generated earnings before interest and taxes (EBIT) of EUR 0.2 million, compared with EUR -1.4 million in the same period of 2025. The result marks the third consecutive quarter in which Intershop has achieved a positive EBIT, signaling that the recovery that began at the end of 2025 is stabilizing.
The company's cost discipline was evident across the board. Total expenses, including cost of revenues and operating expenses, declined by 13% to EUR 23.2 million from EUR 26.6 million a year earlier. Operating expenses and income fell by 14% to EUR 11.1 million, with reductions in research and development, sales and marketing, and general administrative costs. This improved cost base was the primary driver of the positive operating result, even as revenues decreased to EUR 23.4 million from EUR 25.2 million in the prior-year period.
While group revenues declined, Intershop's strategically important cloud business continued to grow. Cloud revenues rose by 2% to EUR 15.7 million and now account for 67% of total revenues, up six percentage points from the previous year. More importantly, incoming cloud orders jumped by 29% to EUR 14.2 million, with new customers contributing EUR 3.7 million and existing customers EUR 10.5 million. This growth in cloud orders is a key indicator of future revenue potential and underscores the success of Intershop's ongoing transformation into an agentic commerce platform.
Cloud annual recurring revenues (ARR) stood at EUR 20.3 million as of 30 September 2026, a 3% increase year-over-year. New ARR rose by 27% to EUR 2.1 million. Although net new ARR for the nine-month period was EUR 0.1 million, down from EUR 0.3 million the previous year, the third quarter showed a clear upward trend, with net new ARR reaching EUR 0.5 million, up from EUR 0.2 million in the second quarter. This sequential improvement suggests that the company is gaining momentum in retaining and expanding its cloud customer base.
Cash flow from operating activities more than doubled to EUR 3.6 million from EUR 1.6 million, and cash and cash equivalents increased by EUR 0.8 million to EUR 9.6 million. The equity ratio improved slightly to 37% from 36% at the end of 2025. These figures indicate a strengthening financial position that supports the company's strategic investments.
CEO Markus Dränert attributed the performance to consistent cost discipline and noted that independent analysts have recognized Intershop's direction. In the Paradigm B2B Combine 2026, Intershop won top medals in 11 of 12 categories, validating its development into an agentic commerce platform. The company confirmed its forecast for the full year 2026, expecting incoming cloud orders and net new ARR at the previous year's level, a slightly smaller percentage decline in revenues than in the previous year, and a balanced operating result (EBIT).
The quarterly statement for the first nine months of 2026 is available at https://www.intershop.com/financial-reports. The original release can be viewed on www.newmediawire.com.
