Inter Mountain Cable Partners with Incognito Software Systems to Enhance Broadband Service Delivery

Inter Mountain Cable selects Incognito's Broadband Command Center to streamline provisioning, reduce costs, and improve broadband experiences for customers.

AI Industry News Staff
Technology
Inter Mountain Cable Partners with Incognito Software Systems to Enhance Broadband Service Delivery

Inter Mountain Cable, a provider of data, video, and voice services in Kentucky and Virginia, has partnered with Incognito Software Systems to deploy the Broadband Command Center (BCC) for automated end-to-end provisioning. The announcement was made on September 9, 2025.

Inter Mountain Cable, which serves residential and business subscribers in Floyd, Pike, and Knott counties in Kentucky, as well as Buchanan and Wise counties in Virginia, sought a comprehensive solution to support its evolving networking requirements. The company turned to Incognito for industry expertise and cost-effective business models. Incognito's BCC delivers holistic provisioning across cable and fiber networks, simplifying DHCP management and eliminating the need for multiple systems. The implementation and go-live were completed in just four months, underscoring the solution's agility.

“Partnering with Incognito has been key in advancing our network and business goals,” said Eddie Harris, Chief Information Officer at Inter Mountain Cable. “We needed a flexible, carrier-grade platform that could be deployed quickly to support our expanding broadband needs. Incognito's expertise and responsive approach helped us achieve a seamless transition to a comprehensive solution, positioning us for long-term growth and success.”

As Inter Mountain Cable continues to future-proof its network, Incognito's BCC is well-positioned to support this evolution with centralized IP resource management, support for the latest provisioning standards including DOCSIS 4.0, and cloud capabilities. Incognito's solution helps operators enhance service capabilities and overall network management.

“As a forward-thinking operator committed to delivering high-speed, reliable broadband services, Inter Mountain Cable is poised to lead in a competitive market and Incognito is proud to support their journey,” said Gary Knee, CEO at Incognito. “Our solution gives Inter Mountain Cable the robust platform needed to enhance its service capabilities and overall network management. We look forward to contributing to their ongoing success.”

Incognito's Broadband Command Center is recognized as the industry's premier independent provisioning platform, offering end-to-end device management, automated service provisioning, and multi-standard support. With successful deployments in over 200 service providers globally, BCC is trusted for its reliability, scalability, and extensive feature set. Incognito will be exhibiting at SCTE TechExpo 2025 from September 29 to October 1. Interested parties can schedule a meeting at Booth H1035 to learn more about automated OSS solutions.

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