FreedomCar, a Baltimore-based car service trusted for over 30 years, has launched FreedomCar-CONNECT, a personal concierge service designed to assist older adults and their families by managing day-to-day tasks. The service aims to reduce the burden of errands, paperwork, and appointments, allowing families to focus on meaningful time together.
FreedomCar-CONNECT assigns each household a dedicated Client Advocate, a long-term point of contact who handles a wide range of tasks, from scheduling medical appointments and coordinating home repairs to organizing paperwork, arranging wellness services, and setting up technology. The service begins with a two-hour in-home assessment to understand the client's needs, goals, and priorities, followed by weekly visits for ongoing coordination and support.
“Too often, adult children find their visits with aging parents consumed by errands, paperwork, and problem-solving,” said Mark Thistel, founder of FreedomCar. “We wanted to create a service that gives families back that time, and ensures older adults feel supported, independent, and connected.”
Debbie Kennison serves as the inaugural Client Advocate for the Baltimore metropolitan area. “My best day is when I feel like I’ve made someone else’s day a little bit brighter,” said Kennison. “This is about listening to people’s stories, finding creative solutions, and making life run more smoothly.”
The service aligns with the concept of “joyspan,” which emphasizes the quality of life in later years rather than just longevity. By removing daily stressors and promoting connection, FreedomCar-CONNECT helps clients focus on experiences, relationships, and activities that bring joy. Services include transportation, errand-running, senior care consultation, property maintenance, billing assistance, physical therapy, restorative yoga, professional organization, wellness services, meal planning, dietary counseling, and home tech assistance, all tailored to individual needs.
Membership-based and available now, FreedomCar-CONNECT offers a personalized solution for families seeking peace of mind. For more information, visit www.freedomcarconnect.net.
